Frequently Asked Questions
Everything you need to know about shopping with Homefeel.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, Homefeel ships exclusively to addresses within the United States and Canada. We are working on expanding our delivery options to more countries soon.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Homefeel products come with a standard 1-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer service team.